Chill&Bite — One workplace F&B ecosystem

Turn your building into a place that feeds, serves and takes care of the people inside it — around the clock.

One partner for the entire workplace experience — smart micro markets, micro kitchens, coffee, on-site media and event catering, delivered as a single connected service. Most of our clients begin with one and, over time, run all of them through us.

Employees on a coffee break in a corporate lobby at dusk
01 — One ecosystem

Designed to work together. Rarely chosen alone.

Each service stands on its own — and every additional one increases the value of the rest. Clients typically start with a Smart Micro Market, then add Micro Kitchen, upgrade Coffee and activate DOOH — all under one contract, one team, one operational standard.
Corporate catering and events extend the same standard to meetings, conferences and celebrations on demand.

Employee scanning a snack at an on-site micro-market self-checkout
Service 01
Smart Micro Markets
A fully managed 24/7 retail experience inside your building — fresh meals, snacks, drinks and essentials, cashless and always on.
Learn more →
Fully stocked office kitchen with fresh fruit, dairy and beverages
Service 02
Micro Kitchen Services
Your office kitchen, professionally managed every day — fresh fruit, dairy, coffee, snacks and consumables handled for you.
Learn more →
Two colleagues in conversation at an office coffee point
Service 03
Smart Coffee Solutions
Exceptional coffee experiences, fully managed — Costa Coffee, Illy and premium office programs, from bean supply to maintenance.
Learn more →
Digital out-of-home screen inside a workplace lobby
Service 04
DOOH Media Network
Turn your workplace into a communication platform — internal comms, employer branding and campaigns across a network of on-site screens.
Learn more →
02 — Where we operate

In buildings that never quite close.

Every vertical shot at the hour the building is quietest — because that is when we're most needed.

Employees crossing a corporate lobby in the morning
Corporate & Offices
Nurse walking an empty hospital corridor at night
Healthcare
Hotel staff on a short break with coffee
Hospitality
Resident collecting coffee in a residential lobby
Residential
03 — How it works

We own the whole chain. From the first walk-through to the 3am restock.

No brokers. No subcontractors. The people who design your site are the people who run it.

01
Site assessment
We walk the building, map the flows, and propose the right mix of formats.
Two Chill&Bite staff walking a client site with a tablet
02
Design & install
Our team designs the installation around the architecture and installs it in one visit.
Chill&Bite install crew fitting a micro-market on site
03
Stock, operate, monitor 24/7
Our routes keep every point stocked, clean and running around the clock.
Warehouse pick-line at dawn with a Chill&Bite van being loaded
Powered by MicroOps — our internal operations layer.
04
Iterate with data
We adjust assortment, pricing and hours to the actual behaviour of your building.
MicroOps dashboard shown on a laptop on a wood desk
04 — Powered by MicroOps

The operating system connecting every Chill&Bite service.

MicroOps is the reason the ecosystem behaves as one. Markets, kitchens, coffee and DOOH share the same inventory, logistics, service standards and reporting — so adding a service never means adding a supplier, a contract or a point of contact.

Explore the MicroOps platform →
  • One contract. Every service, every site, on a single agreement.
  • One support team. The people who design your installation are the people who run it.
  • One logistics network. Shared routes, shared stock, shared response — every service benefits from the scale of the others.
  • One operational standard. Same SLAs, same reporting, same quality across markets, kitchens, coffee and media.
Inside MicroOps →
MicroOps operations dashboard on a laptop
06 — A day inside a Chill&Bite building

From the first coffee to the last shift.

The same building, seven moments, one operator. This is how the service supports people from morning until night.

06:30
Doors open.
First cleaning crew grabs coffee before the building wakes up.
08:15
Morning ritual.
Employees pass through the lobby coffee point on their way to their desks.
10:30
The kitchen is ready.
Fresh fruit, dairy and snacks restocked in every managed office kitchen — before anyone notices they were low.
13:00
Lunch, without a queue.
The micro-market serves the lunch peak. No cashier, no wait, cashless throughout.
15:30
A screen turns over.
The DOOH network refreshes campaigns and internal comms across every site.
18:00
Catering wraps a client event.
Same team, same building — event F&B closes down; markets and kitchens stay on.
03:00
Night shift is fed.
Security, cleaning, clinical or operational staff — hot food, coffee and essentials, uninterrupted.
A new category

Vending was a machine business. Food service was a labor business. On-site commerce is an infrastructure business — and we operate it.

Infrastructure, not vendingOperated, not outsourcedDesigned for the building, not dropped into it
07 — Why Chill&Bite

Three commitments that hold every night at 3am.

Not features. Operating standards we refuse to compromise.

Operated end-to-end by our teams

Design, install, stock, service, restock — the same company from Monday morning to Sunday night. No handoffs, no finger-pointing.

Designed around the building, not the machine

Every installation is planned around the flows, hours and audience of your building. Not a catalogue drop.

Monitored 24/7 by MicroOps and by people

Software watches every unit. People act on what it sees. Response under four hours, day or night.

08 — Why companies choose Chill&Bite

Five reasons that have nothing to do with vending.

CEOs, HR leaders, facility managers and property owners rarely change operator because of a product. They change because managing food, coffee, kitchens, screens and events through five suppliers is a job nobody wants. We remove that job.

One partner

Everything related to on-site food, coffee, kitchens, screens and events is handled by a single company. You stop coordinating suppliers and start running your building.

One team

The same people design the space, install the equipment, restock it, service it and answer the phone when something needs attention. No account manager handoffs, no ticket bouncing.

One standard

The market in the lobby, the coffee on the third floor and the catering in the boardroom are held to the same operational bar. What your people experience on Tuesday is what they experience in six months.

One platform

MicroOps runs underneath every service — inventory, logistics, service tickets, reporting. One view of what is happening in your building, instead of five inboxes.

One commercial relationship

One contract, one invoice, one point of accountability. Adding coffee, kitchen or DOOH later is a conversation, not a new procurement cycle.

Enterprise Security Platform

24/7 Smart Security powered by Omnira™

Every Chill&Bite Smart Micro Market is continuously protected by Omnira™ — our intelligent monitoring platform designed to support secure, reliable and professionally managed unattended retail operations.

0/7
Continuous Monitoring
Smart
Incident Detection
Remote
Operations
Privacy
by Design

Continuous Video Monitoring

Continuous monitoring helps protect customers, company assets and retail operations.

Smart Incident Detection

Supports fast identification and review of operational incidents.

Rapid Operational Response

Allows our operations team to react quickly whenever attention is required.

Secure Infrastructure

Video monitoring is integrated into the complete Chill&Bite technology ecosystem.

Powered by the Chill&Bite Technology Ecosystem

MicroOps™
Omnira™
QR Support™
IoT Telemetry
AI Operations

Personal Data & Compliance

Video monitoring is used solely for the purposes of:

  • protecting company assets
  • supporting operational security
  • preventing misuse
  • reviewing incidents when necessary

Designed and operated in line with applicable data-protection principles and internal security procedures.

Additional information about video surveillance, retention periods and data-subject rights is available in our Privacy Policy.

Administrator of Personal Data
Administrator
Chill&Bite
Manager
Ivaylo Nikolov
Official Contact
info@chillandbite.com
View Privacy Policy

Security is not an add-on.

It is built into every Chill&Bite Smart Micro Market.

Powered by Omnira™ Smart Monitoring.
Trust, Security & Confidentiality

Trust, Security & Confidentiality

Working inside our customers' workplaces requires much more than operational excellence.
It requires trust, professionalism and respect for confidentiality every single day.

Contractual Confidentiality

Where agreed with our customers, Chill&Bite operates under contractual confidentiality obligations together with customer-specific access and operational requirements.

Employee Commitment

Every employee signs confidentiality commitments as part of the onboarding process and receives training covering confidentiality, professional conduct, workplace etiquette and responsible information handling.

Controlled Site Access

When required by our customers, employee names, vehicle registration numbers and access information are submitted in advance according to the agreed security procedures before entering customer premises.

Trusted Workplace Partner

Because we work inside our customers' workplaces every day, professionalism, discretion and respect are as important to us as the quality of our food and services.

This commitment is one of the reasons why leading organizations across Bulgaria trust Chill&Bite as their long-term workplace services partner.

Administrator of Personal Data

Chill&Bite acts as the administrator of the personal data processed in connection with the delivery and operation of its workplace services, in accordance with applicable GDPR requirements and customer agreements.

Official Company
Chill&Bite
Manager
Ivaylo Nikolov
View our Privacy Policy

Every workplace opens its doors to very few partners. We work every day to deserve that trust.

Chill&Bite Technology Platform

Powered by the Chill&Bite Technology Platform

Every Chill&Bite Smart Micro Market combines intelligent software, secure infrastructure and operational excellence into one integrated technology platform.

MicroOps™
Operations Platform
Omnira™
Smart Security Platform
QR Support™
Customer Experience
AI Operations
Operational Intelligence
IoT Telemetry
Real-Time Monitoring

Technology that works together.

Built for enterprise environments.

Trusted by

Trusted by innovative workplaces, business communities and hospitality leaders.

From technology companies and coworking spaces to office towers, hotels and innovation hubs, organizations trust Chill&Bite to deliver exceptional workplace food experiences through Smart Micro Markets, coffee, catering and AI-powered operations.

Technology & Supply Partners

40+
Active locations
80,000+
Cashless transactions
24/7
Managed operations
100%
Growth for four consecutive years

Serving thousands of employees every day through Smart Micro Markets, coffee, catering and AI-powered workplace services.

Nationwide footprint

Growing Across Bulgaria

Today we support workplaces across Bulgaria while continuously expanding into new cities.

SofiaVarnaBanskoBurgasPlovdivHaskovo
Active
  • Sofia
  • Varna
  • Bansko
Coming soon
  • Burgas
  • Plovdiv
  • Haskovo

Our mission is to make premium workplace food and beverage experiences available across every major business hub in Bulgaria.

A belief

Every building with people inside it deserves to be operated with the same care as the business it houses.

Request a site assessment →
Free assessment. No obligation.
Or talk to our team →
Headquartersул. Пъстър свят 9, 1000 Sofia, Bulgaria
Emailinfo@chillandbite.com
Phone+359 888 887 698
Supported by Innovation Capital and the European Regional Development Fund. →