QR Support™

Support is only one scan away.

Every Chill&Bite Smart Micro Market, Micro Kitchen and Coffee Point includes its own QR Support™ code.

Users can instantly report an issue, request assistance, or suggest an improvement directly from their phone — without searching for contact details or waiting in a queue.

Why QR Support™

Support shouldn't be complicated.

Instant access

No searching for phone numbers or email addresses. Just scan and submit.

Always connected

Every location has its own dedicated QR Support™ point.

Continuous improvement

Every report helps us improve the experience for every employee, guest and visitor.

How it works

From scan to resolution — in four steps.

  1. 01

    Scan the QR code

    Every Chill&Bite location includes its own QR Support™ code.

  2. 02

    Choose your request

    Missing product · Payment issue · Coffee machine · Equipment · Cleanliness · Product quality · Suggestion · Other.

  3. 03

    Submit your message

    No registration required. Takes less than one minute.

  4. 04

    Our team takes over

    The request is automatically routed through our operational platform to the appropriate team.

Powered by MicroOps™

Every request becomes an operational task.

QR Support™ is connected to the MicroOps™ operational platform.

Every submission can be categorised, tracked and managed through one operational workflow, giving our team full visibility while ensuring nothing gets lost.

Explore the MicroOps platform →
Across every service

Designed for every Chill&Bite service.

Smart Micro Markets

Report a missing product, payment issue or restock request without leaving the market.

Micro Kitchen Services

Flag equipment, cleanliness or supply needs directly from the kitchen point.

Smart Coffee Solutions

Signal a coffee machine issue or request a service visit in seconds.

DOOH Media Network

Notify us of a screen issue or content request from the location itself.

Report categories

What can visitors report?

Why it matters

Why companies choose QR Support™.

Better employee experience

A single, simple action replaces phone calls, tickets and unclear escalation paths.

Fast communication

Requests reach the right team immediately through the same operational workflow we run every day.

One consistent support process

Focus on operational simplicity instead of technical complexity — the same process across every location.

Try it live

See QR Support™ in action.

Scan the QR code or open the live support form to experience the same simple flow available at every Chill&Bite location.

This is a live demonstration. Please do not submit a real operational issue unless you are currently using a Chill&Bite location.

Scan with your phone camera

Need a workplace that supports itself?

Discover how Chill&Bite combines Smart Micro Markets, Micro Kitchen Services, Coffee Solutions, DOOH Media Network and QR Support™ into one connected operational ecosystem.